Shipping Policy

Shipping and Delivery

Shipping Partners
Swingindia uses accredited shipping partners including, blue dart, safexpress, Gati and Fed Ex. We may use other shipping parties depending on the exigencies of the product(s) to be delivered.

Shipping Charges
The shipping charges Is Absolutely Free for all cities. In the event any additional charge(s) (whether on account of special delivery requests, redelivery requests or otherwise) are payable on a product, the same will be communicated to you, by email, prior to dispatch of your order. Swingindia reserves the right to withhold delivered of products for non-payment of such additional charges.
Swingindia reserves the right to change/recall this offer of free shipping. This offer may not be available in certain delivery areas.

Ordinary Delivery Timelines
The estimated delivery time for each product is 10 to 15 Working Days. We will render our best efforts to ensure your product is delivered within the specified timeframe. However, these timeframes are only an estimate and we do not guarantee delivery of your product within the said timeframe.
Our shipping timeframes are as follows:

Standard Air Shipping: This is the method used to most small-medium sized non-fragile items. You may expect to receive your order within 4-6 business days from the date of shipment within metro cities.
Surface Shipping: Heavy and/or large items, swing and fragile items are shipped by ground service. You may expect to receive your order within 7-10 business days from the date of shipment.
There maybe unforeseen delays due to manufacturing or import delays. We will inform you of these delays as and when possible.

Extended Delivery Timelines
In certain cases the delivery timelines may vary from those specified on the Website, amongst others, for the following reasons:
a) Our inability to verify the details of the customer who has elected to pay for the product via COD.
b) Products which are made-to order or customized based on your requirement.
c) The area in which the product is to be delivered is not supported by our shipping partners.
Ordinarily, Swingindia will promptly notify you of an anticipated delay in the delivery of your product(s).

Delivery of your Order
Your order maybe delivered in multiple packages. In such an event we request you to pay for only that package as has been received by you. At the time of delivery, please inspect the outside packaging to ensure that there is no physical damage. If damaged, do not accept delivery of the order and immediately get in touch with us at info@swingindiaswing.com or call us on +91 9427067488 
Cash on Delivery (COD) may not be available at certain geographical locations. In such cases, Swingindia will inform you via phone/email about the same. Our shipping partners will make three attempts to deliver COD orders after which the product will be returned to the shipper / our office. The order will then be treated as cancelled by Swingindia and you may need to place a fresh order for the product. For COD orders, we would be grateful if you could tender exact change at the time of delivery. Swingindia reserves the right to cancel orders where COD is not possible

Delayed Delivery
If for some reason, your product has not been delivered to you within the estimated timeframe specified on the Website, please confirm with your co-workers / family members if they have received the same on your behalf. If your product has not been received by you / your family members / co-workers then please get in touch with us at info@swingindiaswing.com or call us on +91 9427067488

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